Workplace reviews and discussion: 樂購蝦皮有限公司

Shopee store-to-store store clerk

Recruited through a staffing agency, notified quickly; the entire process, including the interview, was conducted online, followed directly by training and an internship

1. There are only two internship sessions; there used to be three. The quality of training depends entirely on whether the experienced employee assigned to train you has patience. If you encounter someone who cannot teach well or with whom you do not get along, you are simply out of luck. During my first internship, I encountered a very impatient experienced employee, and I basically heard the words without understanding anything.

2. To put it nicely, they say that dispatched workers with good performance will be offered permanent positions, but you should take that claim with a grain of salt. After all, this is disposable labor—just temporary agency workers—and they can ask you to leave at any time.

3. There are a lot of packages at the stores, and during promotions it is an absolute disaster. On top of that, the packages are very dirty. Some sellers’ shipments even arrive soaked from the rain, but store clerks are afraid of receiving complaints and will not refuse them.

4. I also shop there myself, but it is normal to occasionally be unable to find a package. When the volume is overwhelming, simply walking into the store is a challenge. In this situation, when a package cannot be found, we usually ask the customer to leave their phone number and notify them later. The district manager considers this the clerk’s fault, and if a complaint is filed, it is treated as the clerk’s fault～～～

5. From the moment you start working with the staffing agency, you know this job will not last long. The workload is far heavier than at a convenience store. Shopee store-to-store takes on the most exhausting duties of convenience stores, operating under the name of a retail store while actually doing logistics work. If there is extra money, you have to hand it over to the district manager; if there is a shortage, you have to cover it out of your own pocket while on duty. The district manager’s staffing arrangements are all about aggressively cutting costs!! They want to reduce staffing to the bare minimum, so working hours are unbearably intense. No wonder so many people would rather do delivery work.