Workplace reviews and discussion: 艾瑞爾有限公司
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My job is as a game customer service specialist
My colleagues are friendly. Basically, if you don't know something, just ask and they will teach you patiently
Flexible break time, one hour
When there are few cases (customer complaint emails/tickets), it's very relaxed
The salary is very low; new hires all start at 26K (25K take-home)
The games often have bugs that are not fixed, players are charged but do not receive the items, text moderation (Chinese-funded games), refunds are refused, players are brushed off, communication with players is refused, etc... What an excellent game publisher
You still have to work at the year-end banquet (responding to cases) during the banquet
There is severe static electricity in the office area, and I often get shocked