Workplace reviews and discussion: 國巨股份有限公司

1. My supervisor and senior colleagues are all very nice. There isn't much of a sense of hierarchy, and they are all very patient when teaching. It is rare to find such a work environment.

2. Instead of issuing a full uniform, the company provides uniform jackets as a substitute. This is much more convenient because there is no need to have several sets of work clothes to rotate through the laundry. You can simply put on the company's uniform jacket and go to work.

3. The cafeteria is large, and you can add extra dishes. There is also a welfare store where you can buy things and drinks, which is quite convenient.

Although this company is a large enterprise, I feel that it is stingy and unwilling to invest in talent. Each unit has four shifts but only four senior technicians, who have to manage so many pieces of equipment. When things get busy, they have to run up and down constantly. When things are less busy, the senior technicians can slowly teach me and take things apart piece by piece for me to see. But when things get busy, they have no way to spare any attention for me, so I can only watch from the side. I can understand their situation, but because I am a recent graduate entering the workforce, I cannot understand many of the parts and items, and this is also my first time encountering them. Therefore, even if I stand nearby and watch for a long time, I still cannot really understand what is happening.

I feel that what this unit currently needs is not a university graduate like me, who is starting from scratch, but experienced technicians should be hired first, with two people assigned to each shift. Only then should the company consider hiring someone like me, who has just entered the workforce. On the one hand, having one more person means having an extra pair of hands to share the workload. On the other hand, with two senior technicians, it would be easier for one person to respond to service calls while the other teaches, giving them more time. In fact, having two people on each shift would also mean that, even if they lacked experience, they would have someone to cover for them. Having a partner nearby makes it less frightening to do the work; at least, if you cannot handle something, there is someone behind you who can help. You also would not have to rush up and down constantly. Once the new hires became more experienced, each shift could have three people. With everyone working a four-team, three-shift rotation, things would be easier and the pressure would not be as great. People would not be so exhausted. To be frank, a 12-hour night shift is really tough; even eight hours is tiring enough. This is my suggestion to the company.

But returning to the main point, given the salary offered by the company, hiring an inexperienced university graduate like me is only just barely reasonable. Hiring experienced technicians would be extremely difficult. At this salary, not only would it be difficult to recruit them, the senior technicians currently in the units might not even stay. The company is also facing a potential crisis: this unit currently has low wages, too few staff, and excessively long hours, and these three factors are creating a vicious cycle. If this could be changed, I believe a raise after the evaluation period is essential—at least NT$3,000. For those with more experience and seniority, the increase should be even higher. If the salary were more competitive, there would not be a staff shortage. With more people, everyone could work eight-hour shifts more easily, reducing the hours and making this job much more stable. Unfortunately, the company truly does not value its talent.