Workplace reviews and discussion: 慕拉朵國際股份有限公司

The office atmosphere is relaxed; you can eat, chat, and do things like that while working.

At first, during the interview, the company seemed OK, but after joining I discovered that it was actually very much not OK.

Because it is a small company of around 15 or 16 people, HR is a part-time responsibility. On my first day, when I went to submit the required documents, HR said they were busy and had no time, and asked me to bring them the next day. The next day they still had no time, so it was delayed until the third or fourth day after I started before the onboarding was completed. Many basic policies and benefits, such as the payday, overtime pay, and enrollment in insurance, were not explained proactively; they only answered when I asked.

After carefully reading the employment contract and confidentiality agreement I signed, I discovered that they were both unfair contracts. For example, if the company felt an employee was unsuitable, it could tell them to leave at any time, while an employee who wanted to resign had to give ten days’ notice. After I signed, HR said they would take the documents to the boss for a signature. When I asked for them a few days later, HR said the boss still had not signed them. Several more days passed before they gave them to me, and they only had the company seal and the boss’s stamp on them.

Regarding labor insurance enrollment, I was initially told that I would be enrolled on my first day of employment. HR said that this was not how the company’s rules worked: they first had to observe my work performance, then discuss it with the boss, and would only enroll me once they felt my work situation was stable. A few days later, they said they had enrolled me. However, when I checked with the Labor Insurance Bureau some time later, I found that the enrollment date was neither my start date nor the date HR had told me. I started at the beginning of the month, but they did not enroll me until the latter part of the month. On my last day, they said my insurance would be canceled either that day or the next. After a week, I checked again and it still had not been canceled; it was only canceled several days later, although the cancellation date was the day after I left.

Most of the people at the company are young, but it is obvious this is not because it is a startup or because the company is particularly outstanding. It is because they cannot find people and the turnover is high. The company’s systems are very disorganized, and many things are constantly delayed. In addition to my contract being given to me late, one coworker still had not received their contract after working there for a month; HR only went looking for it after the coworker asked. The company uses a sign-in system, but the sign-in sheets often were not produced until several days later. Even after they were printed, no one would announce it, so everyone had to search for them every day. They also said there were uniforms, but I still had not received one even after leaving the company.

The company says it uses a responsibility-based system and does not pay overtime, which alone is illegal. On top of that, we worked overtime almost every day. The business department was relatively better, but the planning department worked overtime every day. The scheduled end time was 6:30 p.m., but actually leaving at 7:00 or 7:30 was the norm. My supervisor and coworkers even thought this was normal, but during the interview they never mentioned that regular overtime would be expected. When payday came, they also said that because I was a new employee, my information had not yet been entered into the system and the boss could only come in the next day to handle it, so I would receive my salary one day later than everyone else. But I had already been there for a month—it was not as if I had only just arrived two days earlier and payday happened to come around. They also deducted NT$2,400 for meals, even though I did not feel that I had received anything worth that amount. When enrolling me in insurance, the company did not include the meal deduction in the insured salary either.

I originally applied for a specialist position, with a stated salary range of NT$35,000–40,000. They said that because I had no experience, I could only work as an assistant, and cut the salary to NT$28,000. After joining, I discovered that many people were being paid an assistant’s salary while doing full-time staff work.

I really cannot recommend this company at all.