Workplace reviews and discussion: 旺祿有限公司

The head office environment is neat and bright, and the benefits are okay.

Some advice for people considering joining this company. There are still open positions listed on 104 at the moment:

This company prefers employees who are like blank slates. There are fewer than 20 employees and supervisors combined across Taiwan. Human Resources is mainly handled by one person, who manages everyone and reports to the owner. After I joined this company with another colleague, we were assigned to the counters at four stores in Taipei many times within less than a month. The schedule was also frequently changed at short notice multiple times, causing inconvenience.

Everyone at the company addresses one another by English names. When new employees first join, HR asks for their English names. If HR feels the name is unsuitable, they directly choose a new name for the employee or provide several options for reference. If the new employee is unwilling to change it, HR will directly address them by their Chinese name instead of giving them an English name. This also applies to the company name badges.

During the interview, a colleague asked whether the company had any rules regarding clothing, grooming, or hairstyles. HR said there were none, but after starting work, the company imposed strict requirements on employees’ appearance and body shape. For example, employees might be asked what they had eaten and frequently reminded to lose weight to fit the company image. Regarding hairstyles, employees were also required not to have bangs and to keep their foreheads exposed, supposedly so their appearance would not affect sales performance.

During the first week of employment, employees study at the main store. In addition to learning the company’s checkout system and familiarizing themselves with the products, they are sometimes asked to help HR with Word and Excel clerical work, such as fixing formatting and page-layout issues in Word documents and printing schedules for HR to fill in by hand because HR does not know how to operate the software.

Vaccine Leave:

Because new store counters opened in September, new employees joined one after another. Staffing at the new counters was handled by employees who had only just completed one month of employment. Due to the staff shortage, it was impossible to arrange vaccine leave for every employee. However, the colleague in question had already informed the company at the beginning of the month of the date they would receive the vaccine. The company said it would arrange leave and also said it understood that rest was needed after vaccination. Yet, one day before the vaccination, the company informed the colleague that they had to provide support at another counter. The colleague told the company that they might take sick leave if they felt very unwell after vaccination. HR replied that the colleague should keep the original day off and that the company would handle the staffing arrangements. Later, when the colleague asked about vaccine leave, HR replied that they had to apply for leave themselves. Only after coordinating with the store manager and the company was the colleague able to take one day of vaccine leave. Within a week, they received a notice of involuntary termination from the company.

Good Morning Messages:

Every morning before work, employees must post a good-morning message in the company group chat to demonstrate positive energy and a grateful attitude. If any negative wording appears, the owner will call the employee back to the main store for a discussion. Employees are also required to read the “Wealth Principle” posts in the group chat during regular working hours.

Overtime Pay:

I asked HR about how overtime pay was calculated, but did not receive a clear answer. HR only said, “At my age, I’d already be happy to receive any money. The company won’t shortchange you, so don’t worry! You should also frequently thank HR for giving you this job!”

After I had worked there for a little over a month, I suddenly received a call from HR after returning home from work one day, informing me that I was being fired. I asked the company to explain the reason and was told that I did not align with the company’s理念, and that, after taking various factors into consideration, they wanted me to work only until that day.

Three days later, when I returned to the company to return my uniform, I again asked HR and the owner about the reason for my departure. The owner asked HR to handle it themselves and was unwilling to provide further explanation. HR said the first reason was that my sales performance did not meet expectations, and the second was that I had too much negative energy. When I asked HR for examples, they did not provide any and only said that the company would not offer further explanation.

In addition, customers ordering customized products must pay in full or provide a 50% deposit, and returns are not allowed. Colleagues asked the company to provide sales performance bonuses for customized orders, but the company replied that customers might return the products, so no sales bonuses would be provided. The matter was subsequently left unresolved. I really do not understand: if customers are not allowed to return the products, how could returns be an issue??

In summary, although HR repeatedly emphasized during the interview that the benefits were very good, I feel that the overall work environment was not genuinely positive. I was also frequently tense, worried that everything I said and did would be recorded by surveillance cameras and listening devices. Therefore, anyone considering submitting a résumé should think carefully after reading this review.