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A family business jointly managed and operated by the owner, the owner's wife, and the second generation.
They do not actually provide annual leave in accordance with the Labor Standards Act. When makeup workdays occur before consecutive holidays, employees are forced to take unpaid leave; typhoon days are also unpaid.
The company has a serious need for control. It needs to know every detail of business itinerary planning and the content of each day's client visits. Employees are watched very closely. The owner questions every detail of the daily report and then contacts customers in person to confirm and understand the situation.
The owner's wife asks the accountant to use Google Maps to check routes and mileage.
When I first joined, no one guided or trained me; I had to ask questions myself. However, there was only one acceptable answer to each question, so asking made no difference. I basically had to handle things using my own methods and experience, not realizing that the consequences would be terrible: either being scolded or being called into the office for a harsh reprimand. There was absolutely no sense of direction.
The owner claims to be very direct, but I don't think the issue is whether he is direct. I think there is something wrong with him, because he often inexplicably launches into furious tirades against people, to the point that you start questioning your life. Even when assigned tasks have been completed and done very well, the owner still keeps picking faults and berating the salesperson as if looking for trouble. There is no way to improve, yet the owner says this is how he is teaching you. I have no idea what kind of teaching that is.
My own sales abilities are already highly self-directed, but the company often interferes with my sales work. They say verbally that they will not manage me, but in practice they interfere whenever they see something, followed by sarcastic and snide remarks.
The company's culture and systems are extremely backward, and its thinking and attitudes are also very traditional. The benefits are poor as well. Apparently, almost none of the salespeople who have worked here have ever received performance bonuses. I worked there for half a year and never received one either. The way performance is calculated was described differently before the interview and after I started working.
It is easy to understand why the salespeople here never stay long and why turnover is high. There was even a long period when the company had no salespeople at all. In my experience, this company is too frightening.
Think carefully, think very carefully!