I am currently the assistant manager of the physical-channel sales team.

Before joining last year, I had also read quite a few negative reviews on Tianyancha.

But after coming here,

I have used my own abilities, professionalism, and expertise to help the company handle all kinds of issues, big and small, across its channels.

I have also earned the boss’s recognition and been promoted to manage all physical channels.

I have KAs and assistants below me to provide support.

At least, the work is fairly enjoyable.

Osen before last year had a very poor working culture, with a bunch of salespeople who lacked ability and made a mess of things.

They completely ruined Osen’s reputation,

yet they come here to make irresponsible remarks, smear Osen, and distort the truth.

Instead of thoroughly reflecting on their own lack of ability,

they irresponsibly attack others online and make reckless, exaggerated statements.

People like this, no matter which company they go to,

I don’t think they can establish themselves anywhere.

If you work in EC or physical-channel sales, at least you have a supervisor above you to back you up, so you do not have to face the boss directly.

The designers here are all very nice, and most of them have been at Osen for at least 3–4 years.

Osen’s current organizational system is fairly well established, and most of the unsuitable employees have already left.

The addition of new blood to HR and internal auditing has changed many of the entrenched bad practices and unhealthy workplace habits from the past.

Product sales continue to grow, and the channels are constantly expanding.

There is even no need for active business development: many individual pharmacies and small channels proactively contact us and invite us to list our products (including 7-ELEVEN and the Uni-President headquarters).

Supervisors’ ratings are reasonable, and bonus evaluations are fair.

It is a small company with a flat organizational structure.

Decisions may sometimes be changed or adjusted at short notice, in a very multinational-company-like style.

You need to be able to switch between being proactive and staying calm, and adapt to changing circumstances.

If you work in sales, you must have a clear mind, think logically, analyze the pros and cons, and be able to offer your own opinions or suggestions.

If you are not socially adept, cannot adjust your pace at any time, and insist on sticking to conventional ways,

then you are not suited to working here; you would be better off at a traditional-industry company.

This can be considered both an advantage and a disadvantage.

Also, I think the supervisor being a very nice person should probably count as a disadvantage too.

It may occasionally make you feel like slacking off at work.