Workplace reviews and discussion: 網訊科技股份有限公司
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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
You can wear headphones
When it’s very busy, time passes quickly
The morning shift does not require overtime; during the evening shift, the work may not be finished, so you might have to work an extra few dozen minutes
Each month, you can order drinks and cakes, and sometimes purchase snacks through group buying at half price (limited to NT$200)
NT$600 birthday bonus
There are no bonuses for the three major holidays
Year-end bonus: some people received one month’s pay in 2019; none in 2020; one month’s pay in 2021
The year-end party was held in 2019, but not in 2020 or 2021
Currently short-staffed for mainland China customer service
The morning shift is busier than the evening shift because there is no overnight shift to handle overnight payment processing
Busier this year than last year: payment processing, phone interviews, responding to customer service inquiries, reviewing consolidated shipments, reviewing returned funds, reviewing purchasing requests, and shipping
There are a ton of tasks that can keep you busy from clock-in to clock-out—constant high-intensity work every day
Payment processing is like being an assembly-line worker, repeatedly performing the same operations
There is an overwhelming amount to learn. If you are a slow learner, veteran employees will treat you very poorly, with all kinds of scolding and sarcastic remarks
New hires are onboarded very slowly
Most new hires resign before making it through a month
Strong stress tolerance and strong learning ability required; workaholics should apply