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The restaurant publicly claims that its ingredients are organic and that it is a whole-food restaurant, but there is a gap between this claim and reality. Its actual practices do not align with the principles presented in its advertising and publicity. In fact, all ingredients are sourced through food suppliers rather than from quality organic farms that grow the produce, and the soy milk is purchased directly in bottles. Nevertheless, the marketing and packaging particularly emphasize the organic or whole-food aspects. If you are considering joining with idealistic expectations, evaluate the situation carefully.
The management of compensation, promotions, and performance evaluations needs improvement. Professionals joining the company will need time to adapt, and many standards are applied inconsistently. Those with a spirit of challenge may want to try changing things, but the situation should still be assessed carefully.
Regarding vertical and horizontal communication: horizontal communication is generally not characterized by much workplace negativity. In vertical communication, from management downward, people express their own opinions—do the work you are paid for and do not be overly enthusiastic. From employees upward, the attitude is “let’s see,” or “let’s observe a little longer”; when there is no other option, it is still “let’s see.” It is a natural-selection-like survival environment.