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A company that touts itself as a happy workplace, where the boss only makes grand speeches every day and has no idea that the vendors’ results are very poor. There are very few job applicants, and every customer service representative has to rely on personal connections and selling face to achieve results. They keep saying they want to surpass 1x4, yet do nothing to address the current shortage of talent. Meetings run from morning until night every day, without anyone knowing what they have actually solved. Regarding the three holiday bonuses, I heard from senior colleagues that they were already NT$500 more than a decade ago. Even though the minimum wage has been raised so many times, the amount has never increased. The longer you stay, the more your performance targets increase, which amounts to a disguised pay cut. The boss repeatedly claims to hope that customer service representatives can earn an annual salary of one million, but ironically, those who stay longer earn less and less. They take advantage of experienced customer service representatives and use an unfair performance calculation system. Since the company is a family business, filing a complaint is useless; the only option is to resign. They refuse to change. Every day there are endless questionnaires to complete, and you are not allowed to tell the truth, because if you do, you will be assigned even more work.