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The coworkers are very scheming and will set each other up. They berate the massage therapists as if they were dogs, shouting even when things could be discussed calmly. I feel sorry for the massage therapists. The boss turns a blind eye to all of this. Experienced employees can make mistakes and take whichever days off they want, while new employees are only there to be scolded and have their days off arranged for them. The boss treats customers like royalty; even when customers are rude to employees, the customers are considered to be in the right. They even ask the front desk staff to buy dinner for customers ==?
Oh... You usually won't notice the situations described above during the first two weeks because they will treat you especially well. After about a month, they will reveal their true colors.