Workplace reviews and discussion: 台灣奇士美化粧品股份有限公司

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The colleagues are easy to get along with, and transportation is convenient.

The core competencies at KissMe are probably familiar to everyone who has read the previous posts on this forum, so here are a few more examples.

1. Integrity and honesty

As one of the standards by which the company evaluates employees, the first item is certainly important!

The general manager once publicly said: “Integrity and honesty depend on the circumstances; people who are always honest and upright are simply too foolish!”

Therefore, it is apparently quite reasonable for the company to violate the Labor Standards Act by underreporting employees’ retirement contributions.

2. Adaptability

When facing change, accept it and focus on the positive aspects!

1. The personnel organization chart is always announced the day before changes take effect, because by the next day there may be two or more versions. Such an important matter must be carried out only after thorough consideration!

(Anyway, employees can be transferred wherever the company wants; no respect for professional expertise, because the bosses know everything best.)

2. After layoffs, because no department was willing to take over the work of the dismissed employee, the poor employee was asked to postpone being “laid off” for another month to complete the handover. A two-month dismissal notice period—what a benevolent company.

3. At a weekly morning meeting, the general manager specifically asked employees affected by personnel changes to share their thoughts on “adaptability.” Was he hoping everyone would eagerly raise their hands to thank the company?

3. Cross-team collaboration

1. The KISS pop-up counter event at the beginning of the year was the ultimate demonstration of this core competency!

Too expensive? No problem—just mobilize the entire company and take turns staffing the counter!

Finance, IT, and Sales collaborated across teams, sending three to four people to the site each day to attract customers and offer makeup trials. These non-sales back-office employees did not apply full makeup like beauty advisors, but the company did not care at all about the image gap between a cosmetics company and a group of bare-faced people staffing a counter. The products were supposedly good enough that customers would come on their own.

As it turned out, the pre-event training was completely useless on site. Very few customers were willing to stop, and on more than 80% of the days there were more counter staff than customers—an absolute joke.

2. At morning meetings, the general manager has said more than once: “Sales performance isn’t only the Sales department’s responsibility! Everyone in the company is Sales’ support, and it is because of your efforts that targets can be met.” Yet he is the one who most often undermines Sales. Decisions are unclear, and only afterward does he say that we should benchmark ourselves against Shiseido, Kanebo, and others. Other brands have already completed their advertising and promotional campaigns—do consumers still have money to spend on KissMe?

(Think about this based on your own employee salary level: can you afford to be a loyal member of two or three department-counter brands?)

4. Execution

1. In addition to the toilet paper sign-in sheet, there is also a notice beside the sink: “Do not use hand-drying paper to wipe your lunchbox.”

Seriously, why control things so much? If kitchen paper towels are not for wiping dishes and containers, are we supposed to use them for writing and drawing?

2. The company places great importance on CPS. If CPS is written well, things will naturally get on track; as for actually executing anything… by the time you finish writing the CPS, there is no time left, and before you know it, the project has already expired!

(Definition: CPS is used for project management and is similar to a Gantt chart; it is a proprietary term used only at KissMe.)

3. The company has a KissMe online dictionary specifically for explaining various terms. The general manager once warmly reminded everyone that such a useful tool should be consulted and used frequently!

(If the usage rate is too low, you will be criticized. Are we participating in a dictionary-lookup competition?)

What a bizarre company.

Please think carefully before joining this pit.