Workplace reviews and discussion: 李采霓中醫診所

The doctor shares her own learning experiences.

It is recommended that people who can tolerate an employer who scolds and hits employees give it a try.

Does not respect employees’ dignity. For example, when a new employee who has only been there for two weeks has difficulty reading a consultation card fluently, they may respond in a contemptuous tone: “How long have you been here?” or throw documents or consultation cards at the employee.

There is no one specifically assigned to train new employees, yet whenever a newcomer cannot keep up with the work, the most senior employee is called in and berated: “It’s all because you didn’t train them properly. This is your problem!”

At noon, the doctor may hold a review meeting, but most of the time the doctor does all the talking about what problems she noticed that day and what employees should do. However, if an employee cannot answer when asked what suggestions or criticisms a particular patient just made, the doctor may say things like: “Were you even listening?” or “Do you have a brain?”—words bordering on personal humiliation.