Workplace reviews and discussion: 地球村出版有限公司

1. No need to clean, although if it gets too dirty you still have to do it yourself.

2. It "looks" easy, so others will think your English is very good.

1. If you encounter a long-serving colleague, you will be miserable. They dump all the work they do not want to do on you, and even if they steal your performance credits, you can only be angry but dare not say anything, because the company most likes to listen to the long-serving colleague's one-sided story. You will not even know how you were smeared. If you offend them, the classes assigned to you will all be taken away by that long-serving colleague. The company does not care about the quality of its teachers at all; it only wants to have a teacher.

2. The front desk is the lowest-ranking position in Global Village. Whenever there is a problem, it is always the front desk's fault, and you are not allowed to argue; otherwise, you will be smeared. The system is also structured so that each level answers to the one above it, so people at the bottom can never speak directly with upper management and must go through the supervisor. The supervisor is also afraid of getting involved and will only tell you to endure it or lie. If you offend the supervisor, you will never know which sword was used against you.

3. Orders change in an instant—pay attention!! I mean "in a second." Performance pressure depends on the individual. Those who understand sales scripts and are less afraid of trouble will definitely have excellent performance. Most of the problems I encountered were, "That is different from what the front desk told me at the time." That's right, because the company's orders change in an instant. The previous plan printed in the contract was one thing, while what the front desk said was another. As a result, students would come back and argue about the benefits they thought they were entitled to at the time. In the better cases, they would understand that it was not your fault and be relatively polite. In the worse cases, they would slam the table and yell at you. When you call the supervisor for help, you might not be able to reach them, or they might be in a bad mood and answer your call with a hostile tone. In any case, it is terrible: you have to clean up someone else's mess even when it is clearly not your fault.

4. Because the tuition is expensive, there are quite a few people who believe that whoever pays is king. They assume that if the front desk reports their requests to headquarters, there will be results. But no one knows that the front desk is the lowest-ranking position. If you report it, the company will think you are not considering the company's interests; if you do not report it, the students will think that they paid money and bought courses from you without receiving anything in return. You cannot win either way.

There are countless more disadvantages. I will add more if I think of any.

Advice: If you are calculating enough, good enough at flattery, and heartless enough, Global Village is suitable for you.