Workplace reviews and discussion: 嘉慶動物醫院

(When I first started working there) the colleagues were very friendly and proactive, helping one another like family; the workspace was clean and well-organized; continuing-education subsidies were available; resources were plentiful, and the work offered an appropriate level of challenge.

The boss never takes leading by example seriously, always breaking the rules they themselves set first. They frequently pursue further education, yet their thinking never improves. Salaries are always paid late. They like taking on difficult clients, claim to listen to opinions but only practice pseudo-democracy, and communicate poorly both with pet owners and with employees within the hospital. They recommend that owners proceed with surgeries they are unfamiliar with simply to practice their surgical skills. Even when the hospital lacks sufficient resources, they are unwilling to refer cases elsewhere. The labor and health insurance coverage they provide is far below the actual salary bracket.

The manager was parachuted in to manage despite being a complete outsider to the medical field, yet was unwilling to learn the industry's basic concepts and procedures. They wanted to implement a new scheduling method but provided no concrete instructions, instead directly asking employees to arrange the schedule; when employees could not work it out, they accused them of being uncooperative. The proposed confidentiality clause was so ridiculous that industry professionals would find it laughable—for example, it required that no information whatsoever about cases treated at the hospital be discussed with anyone outside the hospital. The manager seems unaware that medical progress over the past century has been built on the open sharing and discussion of data.