Workplace reviews and discussion: 台灣之星電信股份有限公司

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1. Using a good-cop/bad-cop routine with black-and-white faces to technically cut salaries. If the information found online saying that the salaries are high is not HR posing as someone else to encourage the brave, then it must be a distant legend—or perhaps only insiders and senior executives get them.

2. There may be a disposable-chopsticks culture, with severe gaps in tenure, and entire batches of employees seeming to leave together. This results in people concurrently handling multiple departments while only having a superficial understanding of them. Some departments appear to have people assigned on paper, but in reality their basic functions are not being carried out normally; they only scramble to assemble a team and figure things out after something goes wrong.

3. Marketing is done very well, so what each department is supposed to do is treated as marketing rather than something that actually needs to be done. It is merely publicity saying: “I’m about to do this and that~”

4. It is currently selling a 5G crowdfunding plan to the public, and news marketing has also started heavily promoting information about 5G. However, users still do not know whether they can use it, how to use it, or where to use it, yet the company is already making a big deal of it. The marketing and advertising are indeed done very well: online troll accounts have already directly linked the Double 11 plan to the 5G concept to sell it, and those news reports may all have resulted from buying exposure and sponsored content from PR companies.

5. People can say things without taking responsibility, and information can be flipped back and forth. Any employee who has the confidence to talk big and spout nonsense, and is willing to tell users contradictory things on the company’s behalf to get them to buy it, can climb the ladder. Whether it has anything to do with the facts is completely irrelevant.

6. The operating systems are extremely outdated, possibly based on system logic from 10 years ago. The professional knowledge system is also outdated and bloated, with no one maintaining or correcting it, so the company relies on a senior-junior mentorship system. However, senior staff are too busy dealing with their own work and unwilling to teach; they may even shout and berate others. But when you examine what they teach, it is not professional either—just scripted rhetoric used to mislead users until users themselves can no longer stand it and port their numbers out. New-hire turnover is extremely high.

7. There are too many other issues to list; please do not try it lightly.

I regret coming to this company very, very, very much. I have never seen such an unstructured “large company.” The information anyone tells you one second can be completely different when you ask again the next second, or they may say they never said it. Come only if you can adapt to this kind of company culture~

Finally, I wish everyone success in their job search.