Workplace reviews and discussion: 云輝國際旅行社有限公司

The colleagues in the department are very nice; they are all great people.

1. The interview attitude was very casual, and everything they said was vague and full of empty promises. They said they would let employees travel abroad for study tours, but in reality there was nothing of the sort. Their attitude when confirming that I had been hired was also very strange—their emails were answered sporadically, which was the first sign of trouble.

2. The turnover rate is unbelievably high. More than six people resigned within three months of my joining.

3. The company’s financial situation feels concerning, and strange people often come in and make a scene.

4. The bonus system mentioned in the job description was apparently just something senior management claimed existed. In reality, I never saw any bonus policy or received any bonus.

5. The actual work content differed from what had been agreed upon. After using someone to complete a project, they simply get rid of them. Senior management always makes everything sound simple, but employees are the ones who do the hard work. During the project, they are very pleasant, but as soon as it is completed, they immediately turn cold and freeze you out.

6. They often ask employees to take on two cross-departmental jobs at once, without mentioning any pay increase. If you are unwilling, they will half-threaten to fire you and use underhanded tactics to force employees out in order to avoid legal liability.

7. Senior management always thinks they provide abundant resources, but they are all copied from other companies. They do not genuinely care about customers’ travel experiences, yet they constantly boast about how high-end and special their products are. In reality, they often open other companies’ websites to “refer to” and copy their content. Employees close to senior management often use strange reasons to refuse to cooperate with work processes, while senior management instead assumes that those who try to communicate and resolve issues are the problem.

8. Senior management loves using tactics that divide employees, then blames departments for operational problems, without realizing that they themselves are actually the root of the problem.

9. Senior management has no system for doing things and changes direction constantly. Everything is important and urgent, which causes the projects themselves to be delayed, and then people get berated for it. There is absolutely no logic to it. They are also extremely inconsistent in what they say. Their management ability really needs improvement. Few people can understand the messages they send, and their written communication skills are very poor. They graduated from NTU with a degree in marketing, but lack many basic common-sense skills.

I have also worked in quite a few travel-industry companies, and this place is absolutely the strangest of the strange. Friends who do not want to waste their lives or time should really think twice before joining.