Workplace reviews and discussion: 緣蓉資訊有限公司

1- Very close to the MRT station, with convenient transportation

2- There is everything you might want to eat nearby, so you don’t have to walk too far

3- The building’s administrators are very friendly and helpful

4- The owner of the parent company is an excellent cook, and there is occasionally afternoon tea

(Unfortunately, she is not often in Taipei)

This is one of the subsidiaries, with only two veteran employees (if you are the next new hire, congratulations—you will be the third person).

After joining the company, you will discover that the workload is extremely heavy—far more than what two or three employees should handle—and most tasks must be completed independently.

One of the senior colleagues very clearly has an “old hand” attitude and will not proactively help you.

There are more than a dozen online platforms to work with. From the basic daily tasks of retrieving orders, printing orders, picking/packing/shipping, processing returns, providing online/telephone customer service, graphic design, listing and delisting products, managing product inventory, and occasionally assisting with marketing, to various other trivial tasks, you have to handle everything yourself.

Both senior colleagues are set in their ways and do not really know how to adapt or digitize their work.

Many things have to be handwritten, manually recorded, or printed out on a large stack of colored A4 sheets.

This means spending a great deal of time doing inefficient work, and they also require you to do things the same way,

which makes their level of professionalism seem clearly inadequate.

As for the salary, it consists of the minimum wage plus bonuses under various names, so the amount you receive may vary from month to month. The unstable pay is one of the reasons for leaving, but it is the “people” aspect that is ultimately the biggest reason one cannot stay at this company for long.