Workplace reviews and discussion: 捷鑫貿易有限公司

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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.

捷鑫貿易有限公司
Pros

★ You basically never see the boss

★ The supervisors, managers, and coworkers are very nice

★ The work is very straightforward and simple; no experience required

★ Drinks and snacks are provided 3–4 days a week

★ The work pace is very slow

★ In addition to overtime pay, there is also a dinner allowance

★ You don’t need to spend much effort socializing with coworkers

★ Saturday shifts are very simple—just packing orders

★ Taking leave is easy; no one nags or blocks your request

★ They don’t teach you everything all at once, so there’s no pressure at the beginning

★ There are company meals, and the bonuses are pretty good (NT$1,200 at the start of the year / cash bonuses for the spring banquet starting at NT$2,000)

★ Whatever you do, the managers, supervisors, and directors all do it too. If there are too many returns to unpack, someone will help you, and all coworkers help pack orders. You will never be left fighting alone

Cons

As for the disadvantages—though they are not really disadvantages, so I’ll call them features instead:

★ The salary is actually not very high, though it is manageable with the shift allowance

★ The position is online marketing planning, but you have to do everything

★ Miscellaneous tasks include photographing products, editing photos, packing orders, and unpacking returns

★ This also includes helping with shipments and incoming goods (which may take half a day at a time)

★ Work ends at 6 p.m., but on average you leave close to 7 p.m.; when it is busier, you leave around 8 p.m.

★ Mondays have a large shipping volume, so you have to help the warehouse ship orders (you leave around 8 p.m. on average)

★ You rotate through Saturday shifts about once every three weeks

★ During consecutive holidays, you may volunteer to work overtime; overtime pay and a meal allowance are provided

★ Although there are different job titles, everyone does the same work—there are no dedicated roles

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Suitable candidates:

Compared with ordinary companies, this company is actually quite conscientious. The salary is not high, but it provides the usual benefits. Besides frequently offering drinks and snacks, it also often holds company meals. Together with the Saturday shift allowance, the monthly pay is fairly decent. The company also seems quite willing to give.

The workload depends on how long you have been with the company. Basically, there is no fixed daily SOP: you find things to do yourself, and no one rushes to ask whether you have finished something. Therefore, overtime is entirely voluntary.

The company has no specialized roles. Even managers, directors, and assistant managers do the same things you do. Since you have to do everything, the job is more suitable for recent university graduates or part-time workers. You can learn many things, the adjustment period is quite long, and the tolerance for mistakes is high.

However, this type of work is not exactly easy. Some parts involve physical labor (packing and unpacking goods / standing for long periods). At the same time, I don’t think it is very suitable for people who have already been working for several years or who know what they want.

There is still fairly high employee turnover. Most of my coworkers were very young, around 30 or younger, and had generally been with the company for about 2–3 years. They usually left after gaining some experience because they wanted to pursue further development elsewhere.

Finally, because I only stayed for two months, it seems there may be a performance bonus later on. However, I did not participate in that, so I don’t know how performance is calculated or how much is paid. Judging from the company’s revenue, I believe it is probably a certain amount; however, senior marketing planners also face performance pressure.

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