Workplace reviews and discussion: 台灣麥當勞餐廳股份有限公司

1. Divided into front-of-house and back-of-house, with individual traits assigned to suitable positions (this depends on the store; at least, that was the case at the stores where I worked).

2. At the time, I was working part-time as a student, and almost all the employees were students, so everyone got along well and it was easy to make friends.

3. If you are willing, responsible, willing to learn, and proactive, and do well with all the SOPs, the company will train and promote you (trainer, front-counter service crew, hourly shift leader).

4. The scheduling is extremely, extremely, extremely flexible!! (But it also depends on the scheduling manager. However, if you did not give them a shift and they schedule you anyway, you can raise the issue.)

5. There are almost always group chats where you can raise issues, discuss things, share your personal opinions or perspectives, or simply see what others have to say.

6. Overall, I think McDonald’s is a very suitable environment for part-time work during your student years. If you want to pursue a career in the food and beverage industry, it also looks quite good on your résumé. And if you have held a position above crew member, isn’t that even better? You will have already worked in management while you were young and learned about staff scheduling and managing the dining area during shifts.

1. The closing shift is always short-staffed. If they ask once whether you can help close, they may schedule you to help close forever afterward... (If you can’t, just refuse directly—don’t put yourself through it.)

2. Sometimes there are double standards. For example, if someone is on good terms with the shift manager, they may be allowed to smoke or slack off while the manager turns a blind eye!?

3. The men tend to be assigned most of the heavy work (being trained on oil filtering, carrying fries, deep cleaning), while the women may just wipe tables, sweep floors, or clean the windows/environmentally organize things?

4. There are far too many couples working part-time together, and this can affect many people. For example, they may not come to the store when they argue, or act spoiled and pick their preferred stations. Then the other part-timers suffer.

5. It’s best not to tell secrets to anyone you don’t trust (they’ll spread throughout the entire McDonald’s).