The environment is not bad, and they hire people to clean.
The boss is fairly capable and has good judgment, but does not trust employees, has a strong need for control, and cares a lot about saving face. There are several surveillance cameras inside the office. The managers think that working overtime to contribute to the company makes someone an exemplary employee. Most projects are very rushed, the workload is heavy, and communication costs are high.
The turnover rate is extremely high, but there is never a shortage of recent graduates and newcomers to the workforce being lured in by polished sales pitches.