Workplace reviews and discussion: 薇米精品商旅股份有限公司

The front desk staff and housekeeping are generally quite easy to get along with (except for the housekeeping team leader).

The housekeeping team leader loves to act like the boss and interfere in front-desk affairs, constantly trying to find ways to hassle the front-desk staff. Many housekeeping ladies and front-desk staff have already been unable to tolerate it and left.

Then there is a pretentious, aloof accountant who does not understand things but insists on acting like an expert. She thinks she is very capable, but in reality she is simply old-fashioned. She insists that everything requires forms and information, even though all the data is already in the system. When a new employee has been there for less than a week and encounters a problem or enters an order incorrectly, they will be woken up early in the morning by a barrage of angry LINE messages.

There are also a bunch of senior managers at this hotel who pretend to understand things they do not and do nothing upstairs except hassle employees. In reality, they are completely useless and merely occupy titular positions. They also love using LINE to send company messages and reservation information, while at the same time banning employees from looking at their phones during work hours. So how exactly are we supposed to help you make reservations? And when something gets missed, you say it is the front-desk staff's problem! Hello—those of you upstairs can also see the system, so use it and make the reservations yourselves, okay? Or do you all just sit upstairs watching the surveillance cameras and doing nothing? Then you always push all the responsibility onto the employees, even though you do not pay particularly high wages! No wonder you cannot retain employees and are constantly replacing them. Ha-ha.