Workplace reviews and discussion: 瑞士藥廠股份有限公司

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The salary issue has already been mentioned by the previous reviewers, so I won’t elaborate further here.

I’ll talk about the warehouse department.

1. If you join the warehouse department, you need to be mentally prepared first. The warehouse department is probably the department in the entire company with a status higher only than the security office. Whenever another department has a problem, as long as the warehouse is the preceding or following step, the warehouse will take the blame. Take batches as an example: a product needs to be picked up by the production floor today, but the batch will not be released until this afternoon, which may result in the production floor having to work overtime to pick up the materials or wait until the next day. Yet the only responsibility pursued is why the weighing staff did not report earlier that they could not finish weighing, while completely ignoring the fact that the batch arrived late. However, if you report the late batch to your supervisor first thing in the morning, the supervisor will call to ask about it—but will only ask where the batch has reached, rather than actually tracking it down.

2. The staffing problem. Everyone knows that the warehouse is understaffed. Take weighing as an example: the weighing room has two sections, each handled by one team, with two people per team. In other words, weighing requires up to four people, but there are at most only three dedicated weighing staff. If both sections need to weigh materials, you have to borrow people—either from the receiving team or from the food area. But those people have their own work too, so what do you do? The answer is overtime. Also, departmental transfers here are basically transfers carried out under the name of “learning”; once you have handled something, it will forever be considered related to you.

3. The supervisors. I would describe the warehouse supervisors with one sentence: warehouse supervisors speak standing up when talking to people inside the department, but speak on their knees when talking to people from other departments. Basically, when warehouse supervisors consider an issue, their first priority is absolutely not their own people. Since the production control and warehouse departments are managed by the same senior manager, whenever production control wants to adjust the schedule, it first asks the raw-material warehouse supervisor. The raw-material warehouse supervisor will only agree with production control, while the weighing staff are simply told to work overtime. Also, supervisors love to constantly talk about SOPs, but when something really cannot be completed in time, SOPs are no longer important. All kinds of violations and reckless practices follow. Not to mention that it frequently happens that after the supervisor goes in to weigh materials, the section is not cleaned properly. But she is the supervisor, so it does not matter; if you do not help clean it thoroughly, just wait to be scolded. As for the raw-material warehouse supervisor, everything is decided by her. Whether she is right or wrong, you cannot question her. If you do, she will fly into a rage. But when a decision she made turns out to be wrong, she disappears, and the people below get ready to take the blame.

4. Department culture. The department culture is overtime, along with not disrupting the harmony within the “imperial palace.” Some facts cannot be spoken about. The problem is that when you bring an issue to the supervisor, they simply throw it back to you. The problem will not be solved. What will be resolved is something else. Also, if you come to the warehouse, you had better not get injured.

That’s all I wanted to share~