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I work in customer service.
The advantages are that there are lots of snacks, drinks, and ice cream, and one meal is provided during work. That's about it.
Customer service operates on a three-shift schedule. You work nine hours with no break in between. In principle, customer service staff are excluded from company dinners, outings, and year-end parties. They just give us NT$150 for a boxed meal to brush us off.
Because the company has an American-style open office, you can see everyone eating, chatting, and sleeping while we sit in front of our computers staring blankly.
Sometimes we also get scolded by supervisors and are made to do a bunch of things unrelated to customer service.
In principle, you won't learn anything by coming here. The benefits listed on 104 are only available to the R&D staff.
If you're looking for a job, you could come here first to get by while waiting for other jobs to notify you.
Here, the shifts rotate once a week, and the rotation leaves your body feeling completely worn out.
Oh, right. Remember not to work during the Lunar New Year. During the New Year period, the red envelope bonus is less than NT$2,000.
In principle, the coworkers are easy to get along with. It's just that the benefits are terrible—it's even worse than what the interns here get.