Workplace reviews and discussion: 國泰世紀產物保險股份有限公司
Published on (UTC)
This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
Auto insurance claims
During probation: salary 31K (depending on educational background) + 2K transportation allowance
After becoming permanent: salary 33K + 4K transportation allowance
On-site duty: 500 per day + 700 per assignment
Basically, your salary only becomes relatively high after taking on duty shifts
NT$3,000 gift for each of the three major holidays; birthday gift voucher
Year-end bonus: approximately 4–5 months’ salary
Learn about vehicles, insurance, and relevant legal knowledge
Salary is paid on the 25th of each month
High degree of freedom at work
A tablet is provided; it must be returned upon resignation
The system is moving toward digitalization and is relatively advanced, but the system itself looks really ugly. Personally, I don’t think it is very user-friendly
1. Basically, new-hire training is a joke. Most people are very busy and may not have time to teach you, so you need good luck to be assigned a good mentor
2. The workload is heavy and staffing is insufficient; the team is always short-staffed, creating a vicious cycle
3. The job frequently requires going out. The duties are more like fieldwork—more freedom, but also more tiring
4. Supervisors will hint that you should come to work during typhoons, and take personal leave instead of sick leave when you are ill
5. New regulations from upper management result in additional workloads
6. Most tasks require teamwork. Either you cause trouble for others, or others cause trouble for you
7. Overtime hours are shared across the department, with a limit of 2 or 4 hours per day
8. This job requires high sensitivity, accuracy, attention to detail, and patience; otherwise, it is easy to make mistakes. It tests how you clean up the mess afterward
9. The quality of some of the people involved is concerning
10. The pressure to close cases and meet KPIs can easily lead to complaints and paying out poor settlements
11. Requires strong emotional-control skills when dealing with supervisors and customers