Workplace reviews and discussion: 樂購蝦皮有限公司

1. Snack cabinet, drinks, popsicles, instant noodles, etc.

2. Food is provided on Orange Day every month.

3. Occasional activities for employees to participate in.

*Honestly, the employee benefits are really good—mostly food.*

1. The company lacks a complete organizational structure, so no one really knows who holds which position. Even when a position exists, it is unclear what the responsibilities are. It is simply very chaotic. Even now, I do not know what my supervisor’s position actually is.

2. There are too many employees, and their capabilities vary enormously. Some tasks that could be handled by one person end up being done by a group of people in certain departments, with everyone doing the same thing. It is extremely inefficient. Some departments do not actually need that many people either, because there really are not enough tasks to distribute. So I honestly do not understand why they hire so many people.

3. The way data is compiled is as primitive as a caveman’s. There are piles of identical data that no one organizes, and new files keep being created endlessly. What is the point? When it is time to organize the data, it is always the interns who suffer. I remember that my supervisor once asked me and another colleague to organize nearly 10,000 records—records that had to be opened and checked one by one—and still expected us to submit them within an extremely short period, about two or three days! They even complained that we were progressing too slowly because it was urgent. Urgent tasks are not announced in advance either. If the people who were originally responsible for organizing the data had properly consolidated and systematized it, would this situation have happened? Besides, my colleague and I had other tasks to do as well. How could we possibly organize nearly 10,000 records in such a short time?

4. Some senior full-time employees who are “not managers” are extremely self-important in the way they treat others. Although I do not understand the real reason, my guess is that they may have been there longer, so they act like middle or high school students becoming seniors for the first time, wanting to give newcomers a sort of initiation or show of authority. For example, I once saw a male employee ask a female employee from another department to move the goods she had placed in a way that was “occupying someone else’s office space.” She dismissed him quickly with an extremely unpleasant expression and a very bad attitude.

5. I have to say that the cliques are quite obvious. You can see them in everything from people’s arrival and departure times to lunch. A single department can be divided into many small groups. I do not know whether these groups attack one another, but although cliques exist everywhere, they are particularly serious here. If you are not already familiar with people, it is difficult to interact with anyone in the department, let alone if you are new. After joining, I only ate lunch with people from my department once; afterward, no one took the initiative to invite me, so it was entirely up to chance. As a result, some employees end up being less familiar with people in their own department and getting along better with people from other departments. There are even people who quietly hide in a corner and eat lunch alone. Basically, the most interaction you have with people in your department is when they assign work to you.

6. All I can say is that the workload is truly enormous. There are endless Excel spreadsheets waiting for you to organize. Meanwhile, you may see other full-time colleagues chatting and seeming to have nothing to do, which makes you wonder why you are working so hard. People higher up pass tasks down to those below them, and those below pass everything on to the interns. Most interns work harder than the full-time employees—no exaggeration. During 99 or Double 11, while the full-time employees are busy taking photos, the interns are the ones doing the actual hard work.

In summary, this is a company with good benefits but absolutely no organization or efficiency. I do not know whether they will restructure the internal staff in the future, but if they do, I might consider becoming a full-time employee. Otherwise, seeing this kind of chaos before even becoming a full-time employee, I really do not have the courage to stay here. Given the way they operate and their efficiency, I wonder whether the company might eventually be brought down by them.