Workplace reviews and discussion: 富邦媒體科技股份有限公司(富邦momo)

1. Coffee capsules or tea bags are provided each month

2. Colleagues within the same department are generally easy to get along with, but people from other departments are quite cold

3. There are vending machines on every floor, and prices are probably 1 or 2 dollars cheaper than those on the market

4. The reception staff are very friendly

5. Overtime pay can be claimed, there is a meal allowance for working overtime, and you can also choose compensatory leave. Everything complies with the Labor Standards Act

※The head of the design department does not have a professional background, so design work is often exploited, and the quality of the designs is also extremely inconsistent

※IT is relatively easygoing. Except during major events, there is almost no overtime. The supervisor is also acceptable, but whether you receive the supervisor’s favor depends heavily on your educational background

※If you want to join the EC e-commerce division, choose your department carefully. Turnover is basically very high across all departments. Many senior employees have left, and there are many emotional, directionless, incompetent, yet very good at flattering, people in upper management. “Upper management” here refers to section-level managers and above

1. Capable people are constantly exploited and given more work. Even when they report upward that they have too much work, nothing improves. Colleagues leave because of this, while upper management’s approach to work allocation is merely to rob Peter to pay Paul, continuing to pile work onto other colleagues and causing everyone to leave one after another—a vicious cycle

2. They dump the responsibility for finding a replacement on the person who is resigning, saying they can leave only after someone is hired. Then they take an extremely long time to hire someone, and deliberately delay the resignation date before agreeing to let the person go. They also do not appear very proactive about interviewing candidates

3. You have to put up with all kinds of emotional behavior from supervisors

4. Upper management will not listen to suggestions, then later blame you for why the results are poor. You actually raised the issues from the beginning, but they did not listen and still blame you

5. Where there are many people, there are bound to be idiots; there are also many people who make unreasonable demands

6. Supervisors have very poor time management. Even on weekends and after work, they often assign tasks via LINE. The company has strict information-security controls, so there are many things you cannot deal with immediately and can only handle the next day at the office, but they still insist on messaging you on LINE in the middle of the night

7. Even when there is clearly a designated substitute during leave, supervisors do not contact the substitute. Or, if the substitute enters incorrect figures in a report, they still insist on messaging you on LINE to lecture you

8. You are forced to shut down at 10 p.m., and staying past 10 p.m. can result in disciplinary action. Why not consider what the actual problem is? Overtime happens because work is seriously unevenly distributed, but reporting it upward only gets you told that there is a problem with your process, and you are sent back to reflect and write a report

8. Assistants who have been there for a long time may become insolent, have a terrible attitude, and do their work halfheartedly. Reporting this upward only gets you told that specialists are responsible for supervising assistants. If that is the case, why not have the specialist do the work themselves? It is a waste of time

9. Upper management constantly changes things while carrying out tasks, with no principles at all. Usually, a senior manager suddenly dislikes something and orders changes, leading to a great deal of wasted effort and rework as a matter of routine

10. Upper management says that rules and principles need to be established, but the people who break those rules and principles are also upper management

11. You often have to produce piles of meaningless reports. The work within your scope is already impossible to finish, yet they frequently require additional reports that create inexplicable extra workloads

12. The company prides itself on having certified information security, but in practice this makes work inconvenient. You cannot directly work online, let alone use the cloud. Cloud URLs provided by partner companies are also unusable. If a file exceeds the size limit for email attachments, you have to burn it to a CD just to send it out. This is the first internet technology company I have seen that is this closed off

13. The elevators are extremely slow; waiting more than five minutes during commuting hours is perfectly normal

14. Senior management will even mock you when you resign. Ideally, you should move to a different industry after leaving; if you go to another e-commerce company, they will mock you too. They look down on other e-commerce companies, thinking they are the industry leader

15. There are no standards for promotions or raises; it is entirely based on whether the senior manager likes you

16. Simply doing the work within your responsibilities without taking credit is not acceptable either. You may be told, “You seem just average and not very hardworking; I don’t see any special performance.”

17. The customer service team’s quality is extremely poor and often sends you bizarre customer complaints to handle

18. Senior managers say they hope everyone will not work overtime, but if you do not work overtime, they will say that you never need to work overtime and therefore do not seem very busy

In short, you really need to have excellent stress tolerance. In addition to handling the tasks within your responsibilities, you also have to deal with people—especially finding ways to please senior managers