Long working hours, lots of trivial matters, and many problematic customers—it’s a place where you can hone your skills.
You can earn money almost entirely by selling things (sales performance; some products have so-called “Taiwan bonuses.” The amount for each bonus varies: some are several dozen dollars, while others are over a thousand. Naturally, the more you sell, the more you earn. As for how to identify them, it’s printed on the price tags, so I won’t go into detail.)
It depends entirely on your ability and sales skills.
There is a learning bonus of NT$25K for the first three months.
After three months, there is no learning bonus. After labor and health insurance deductions, it’s about NT$22K, and then you earn sales commissions as mentioned above.
There are also some small bonuses for other applications.
EX
You get paid for helping customers apply for memberships (NT$50 per person?)
You get paid for helping customers link the app (NT$30 per line?)
You get paid for helping customers apply for a Taishin co-branded card? (I’ve heard)
You still get annual leave and employee trips.
Large stores have especially many scheduled days off—about 10 to 11 days.
Long working hours
Lots of trivial matters
Lots of miscellaneous tasks
Lots of difficult customers
It depends on which department you go to and which section manager trains you.
Basically, if a section manager from a particular department is assigned to train you, follow them closely and sell that department’s products well.
If you are assigned to a section manager from another department, they generally won’t pay much attention to you. They may still ask you to do miscellaneous tasks and clean up their messes, while only talking nonsense and not specifically teaching you anything.
If you want to simply follow a set curriculum, this is basically not the right environment for you.
Starting time: 10:30
(Sometimes you arrive at 10:00 in the morning or clock in at 10:15.)
Business hours start at 11:00.
If there is a “Member Special Event,” your starting time will be 09:00.
The day before the member event and throughout the event period, leave is prohibited (you generally cannot take a day off for about five consecutive days).
The store usually closes at 22:00.
However, the actual departure time is almost always around 22:30, depending on whether the cashiers (PT staff) have counted the money correctly.
As for promotional events, needless to say, you may get home close to midnight for about four or five consecutive days.
There are two hours of meal breaks during this period (one hour at noon and one hour in the evening).
Whether you can eat on time depends on the store and staffing levels.
However, these two break periods are not clocked.
I won’t discuss the issue of difficult customers here, because they are the same everywhere.
For a full-time position, this job is more sales-oriented; it depends on how you view it.
When it comes to learning, you need to follow the right section manager.
The right section manager may be very strict and stern, but what you learn from them is genuinely valuable.
Having many days off is one advantage.
However, it depends on the department.
Some departments have more staff, so you can choose your days off freely. As long as you schedule them, you can usually take them off, unless the section manager needs you to move them.
Some departments have fewer staff, so at most they will ask how many required days off you are willing to draw lots for.
But as with other service-industry jobs, scheduling leave generally still requires coordination with your coworkers.