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The phone interview was extremely unpunctual, starting half an hour late. If I had not written to the head office to report it, they might not have called me back at all. When they did call, they only explained that the previous meeting had been delayed and mentioned that someone had been hired for this position yesterday, but they had not notified me first thing in the morning. This was highly unprofessional, disrespectful to the interviewee, and showed an extreme lack of credibility.