Workplace reviews and discussion: 國聯觀光大飯店股份有限公司

Pros: One employee meal is provided in the staff cafeteria. Uniforms are provided by the company; you cannot take them home, but you do not have to wash them yourself—the company has a partner vendor that handles the cleaning.

Regardless of experience, HR/audit/procurement positions pay NT$28,000. For a fresh graduate, I guess you could say that’s not bad? The office staff are all young, and mostly women.

Basically, there is no overtime, because if you do not submit an application in advance, overtime pay will not be counted, and even if you apply, it depends on whether your supervisor is willing to sign off on it.

So everyone basically leaves work on time, unless something is very urgent and cannot be finished.

Cons: The audit role is basically just an administrative position for counting ingredients and watching surveillance footage.

There is really nothing professional about it.

The HR department is not professional at all. Currently, almost none of the people staying in the office have been there for more than six months.

They were all lured in by the HR manager, but the manager likes to push many tasks down to subordinates.

Unfortunately, the manager is the chairman’s favorite, so they are allowed to do whatever they want.

They are constantly trying to exploit loopholes in the Labor Standards Act, which has made all the employees very unhappy.

The entire company constantly changes its policies. The equipment is neither updated nor disinfected, and the environment is quite dirty. When there are customer complaints, the manager does not handle them and instead happily takes time off while collecting a high salary.

You basically cannot learn anything in auditing; anyone can do it. However, kitchen inventory checks require you to be able to carry heavy objects (approximately 10–13 kg), yet they only look for women.

You have to take inventory every day, and there is also a major inventory check once every 10 days. The major inventory check takes an entire day.

You also have to go out during three time slots every day to watch employees hand out flyers.

The surveillance monitoring is outrageous. It is not only done when something has happened. Much of the time, the chairman becomes suspicious and thinks the employees are not working seriously,

so they order the auditors to watch surveillance footage for an entire day. The report has to state what each employee is doing and where they go every minute. It is extremely boring.

In any case, the auditors are called in whether or not anything has happened. Many documents are also just completed as a formality, which is a huge waste of time.

Alternatively, you may have to organize a pile of reports, but these documents are actually meaningless because the department manager has already handled the matter. All the auditor does is file them.

The work here is manageable, but auditors also have to recruit for HR by sourcing résumés. If you do not source several candidates each day, you will eventually receive a warning.

However, auditors are often running around and simply have no time. They are afraid you will quit, so they will coax you by saying that you do not have to do it if you are really busy, but in reality, you still have to do it—or write a report explaining why you did not.

One person does two jobs, yet receives the same salary as HR!

Also, apart from not updating the equipment, the hotel has barely digitized anything.

For example, regarding timekeeping: there is fingerprint clock-in, but HR still has to verify it against paper records.

According to long-time employees who were about to leave, the chairman used to dismiss people arbitrarily for various strange reasons (such as thinking they were not working hard enough).