Workplace reviews and discussion: 台灣之星電信股份有限公司

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台灣之星電信股份有限公司
Pros

1. Colleagues are very supportive; even when someone has no sales, everyone helps each other.

2. The environment is indeed more comfortable than at other telecom companies.

Cons

1. The terrifying service etiquette is something you can never finish learning: bowing, serving tea, using both hands to take any item, handling trays, and monitoring the service process. If you make a mistake or are caught by monitoring recordings scoring below 96, you have to write a report.

2. They lowered the rates themselves, making overall sales unable to keep up with the company's demands. They even require stores in remote or rural areas to achieve unattainable sales targets, and require newly opened stores to meet the same sales targets as regular stores.

3. They have created a bunch of ridiculous customers who think that an 88 plan should also include unlimited usage.

4. If sales are poor, you still have to attend review meetings even on your days off.

5.

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