Workplace reviews and discussion: 地球村出版有限公司

It’s really too difficult; I can’t think of anything. I’ll skip this one.

When the inspection supervisor decides that you have no further value, they will go to great lengths to transfer you to a branch whose performance even the company itself has given up on, then wait for you to submit your resignation. The key point is that if you submit your resignation and the boss does not tell you to leave that day, they will call you every day just to make their presence felt, telling you that your performance must have a proper conclusion!! If you have not submitted your resignation, they will continue pressuring you over performance—endlessly. Moreover, the inspection supervisor is always the one who shirks responsibility most thoroughly whenever something happens, the person least involved in anything!

The company is constantly transferring front-desk staff to other branches, without ever considering that front-desk staff also need to cultivate relationships with students. When transferred to a new branch, they have to start from zero and adapt, and then the company continues saying that the front desk is not working hard enough to generate performance!

The company owner’s mind is truly that of a creature whose age increases but whose wisdom does not: removing the advantages of its own brand while continually raising prices. Yet the company’s teaching materials have remained unchanged for years, it does not care about its teaching staff, and teachers receive absolutely no benefits. As long as the boss is unhappy with a teacher, they remove that teacher’s classes. They pay less than others while still wanting to hire highly outstanding teachers! The owner firmly believes that junior alumni who graduated from the same university are always the best, and the standards vary wildly depending on the person!!

The most classic example is exploiting front-desk staff who genuinely work hard for performance. When a student requests a refund, regardless of how long ago the related performance occurred, the company insists on reclaiming and deducting it. As long as the front-desk employee is still employed, the deductions are ~end~less~! Then they tell you to work harder for performance (so they can deduct more)!! In the past, they even forced front-desk staff to write a “voluntary deduction declaration,” and if the amount was too high, to request that the company allow installments. Now a written declaration is no longer required because the company pays performance bonuses under different names, allowing it to automatically deduct everything from you!! How considerate. This is a company that operates in the gray areas of the law—where is the justice!!

At the end of every month, the company makes it sound nice by saying that employees may work “voluntary overtime, with no pressure,” but in reality, if you have not met your performance target, you should be prepared to be severely lectured if you do not work overtime. And even if you do work overtime, you will not receive overtime pay, because the company does not allow you to clock in. In the past, it even prohibited you from wearing your uniform while working overtime!!

The boss rewards students who make the most noise!! So, if you encounter something unreasonable at Global Village, it really is not necessarily the front desk’s fault; there is a very high possibility that it is the company owner’s policy, which changes from day to day! Don’t hesitate to contact the Consumer Foundation or send a certified letter as evidence—the company will handle it as an urgent case.

There are simply far too many problems. Don’t come here...