They miscalculated my wages, so I originally should have given a negative review. However, during our communication, the staff responded promptly and took the time to do so, and their attitude was gentle and courteous. When I went to collect my back pay, I also received a compensatory gift. Therefore, I changed my review to a positive one. Everyone makes mistakes, and besides, the factory’s time clock malfunction was the factory’s problem. The staffing agency still had to explain the situation and apologize on the factory’s behalf—what a difficult job.

The factory’s electronic clock-in system really shows a card-swipe failure error message every few days. They should probably suggest that the factory replace it.