Workplace reviews and discussion: 聯成電腦有限公司

I won’t go into too much detail since this is at a branch campus in northern Taiwan. The work is divided into business counter staff (you have to make calls to customers and face performance pressure) and IT customer service engineers (computer repairs and setting up exam rooms; when there are a lot of people, you also have to help the business staff). The supervisor is a pretty good person—very cheerful and considerate. Even when you’re about to resign, they’ll help smooth things over and won’t make the situation awkward. I give this supervisor a thumbs-up. The air-conditioned environment is fairly comfortable. If you’re interested in a certain type of course and want to take it, the supervisor can arrange it for you, and it’s free.

The working hours are just as everyone says: although the scheduled end time is 6 p.m., you’ll be made to stay until 7–8 p.m. without overtime pay. On typhoon days, someone has to be assigned to stay behind because they’re worried someone might come by to ask about courses (coming to ask about courses during a typhoon—talk about being dedicated to learning). At the time, the salary was NT$22,000, with bonuses calculated separately. “IT education” staff share in the branch’s team performance bonus, so the better the branch performs, the more bonus you receive. Business is usually better during the peak summer and winter vacation seasons; during the slow season in November and December, there really is nothing to do but swat flies.