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The top boss is a good person, but doesn’t really manage things, which allows those below to slack off on self-control. However, everyone can see what this reckless manager is doing—if they get caught.
The head of the software department has absolutely no sense of responsibility and lax self-management. When erroneous decisions cause problems, they push everything onto the people below who do the actual work. It’s truly a case of the greater the ability, the lighter the responsibility.