Workplace reviews and discussion: Regus Taiwan_台北雷格斯商務服務有限公司

Can't think of any...

The interviewers had a superior attitude and used a pressure-based, challenging approach when interviewing people. I suspect they were not professional HR personnel, but rather long-time employees who had been promoted. There was a noticeable difference between the person recruiting candidates for interviews and the person actually conducting the interview.

For fresh graduates, they challenge you about having no experience and worry that you may not be capable of doing the job. For experienced candidates, they ask how you could start working immediately while still employed. They then say the work is fragmented and boring, yet also say that the work pace is fast, questioning whether you can complete it and so on.

In addition to customer service and administrative duties, the position includes performance-based KPIs: each customer service representative handles 100 customers, reports the opinions of 15 customers every week, and must achieve a 90% satisfaction rate in the monthly customer opinion survey; otherwise, the KPI is considered unmet... It's essentially a standard sales position...

They were interviewing too many candidates and misremembered the interviewee's experience, even getting details of the résumé background wrong, which made me feel disrespected.

What people said on PTT was right: they approached me themselves and invited me to interview, but in the end they still asked me to provide three answers to “Why should we hire you?” It made the interview very unpleasant. It's really no wonder the turnover rate is so high...

Finally, there is the opportunity for overseas rotation..... If there were really frequent rotation opportunities, the turnover rate wouldn't be so high... Don't be naive...