Work always runs overtime, and no overtime pay is provided.

Work starts at 10:30 and closing is at 22:00.

The clock-out time is 22:00, and the latest you can clock out for overtime is 22:30.

Anything beyond that is considered your own choice to get home late—the company simply ignores it.

On relatively lucky days when there are no customers, once everything is finished at 22:30, you can leave.

But if there is an event or customers stay later, you may not be able to leave until 11 p.m. or midnight.

There is also a serious shortage of retail staff, and the company has no intention of hiring new employees or part-time workers.

Having staff schedule annual leave or working on days off is standard.

The statutory one-day-off, one-day-rest system, which prohibits working on statutory rest days or requires extra pay for working on days off, is nowhere to be seen at Tsann Kuen.

Anyone new thinking of joining Tsann Kuen should think it through carefully.