This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesIt was mentioned that upon joining, two days of supervisor shadowing and three days of training would be provided.
I applied for the space planner position. The job description sounded very appealing, but in reality it is just a combination of fieldwork and sales.
Cold calling is required. The base salary is 22K, plus a virtual 5K bonus (which you can only receive starting in the third month of employment).
It is completely different from the starting salary of 27K listed on 518.
The performance bonus calculation system sounds pretty good, but whether you can actually receive it is another matter.
The key point is that you also need a guarantor, and the guarantor must provide proof of financial capacity. What a joke.
Friends who have received an interview invitation, consider it carefully for yourselves.
1. Two days off per week
2. The working hours are easy to get through; after doing it for a while, you’ll find ways to sneak in breaks
3. There aren’t many employees, and the internal atmosphere is fairly harmonious—but only in the Sales Department. No comment on the other departments.
4. Customers will automatically come to the company. Customers are assigned to salespeople to pursue, but the number assigned depends on the amount of business development.
1. The salary is extremely low
Pitifully low. The performance commission is basically just for show. You receive less than 10% from a project; the rest is completely taken by Operations, Administration, and the boss. If your monthly sales are around NT$40,000 or less, you’ll only get around NT$22,000. They may even deduct your salary because you took leave or for some other reason; getting less than NT$20,000 is possible. To earn over NT$30,000, you need to generate at least around NT$200,000 in sales. I’ll explain how sales are calculated below.
During the interview, they guarantee NT$27,000 for the first two months. If you start work in the middle of the month, Yuhe calculates your salary at NT$27,000 and deducts the amount for the days before you reported for work. In other words, if a new employee joins in the middle of the month, they only receive a little over NT$10,000 for the first month—this is basically fraud. The salary is calculated based on the performance bonus from three months prior, plus the base salary. For example: if your May sales are NT$100,000, you can’t receive the May performance bonus until August 10.
The salary statement is also absolutely never provided for the current month. For example, when receiving your August salary, the statement they give you is for May. It also does not state how much performance commission you received at all. In addition, payday is the 10th, but if the boss is busy, payment may be late. If the 10th falls on a holiday, payment is delayed. As for fuel expenses, they said during the interview that there would be a monthly subsidy, but new employees receive absolutely nothing during their first six months. Basically fraud.
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Before receiving your August salary, you "must" have collected all payments for the previous month—in this case, July—by August 8, or they will not pay you. If a customer cannot settle the payment by August 8 for any reason, you must report by the 5th that payment collection will be delayed.
Otherwise, the boss will directly "freeze" your salary and not pay it to you—in other words, you receive not even a single dollar.
2. Sales targets are very difficult to meet
They say sales are calculated based on profit, but in reality, only the boss knows what the actual profit is. If you want to earn over NT$30,000, you cannot exceed that amount without generating over NT$200,000 in sales. But that is very difficult. This job requires cold calling and prospecting, and the customers you develop rarely have large projects for you to handle. They mostly buy small, scattered items, with profits of only a few thousand or even a few hundred dollars. The projects that really generate substantial profits are large-scale planning projects, and many of these customers are assigned by the company. Even so, it is still difficult to exceed NT$200,000 in sales in a month. Simply put, earning over NT$30,000 at this company is extremely difficult.
3. There are too many company rules, and they are extremely pointless
There is a weekly meeting every week—meetings that are a complete waste of time. Throughout the meeting, the boss criticizes a long-time company employee who frequently causes problems and talks about his own past achievements. What does that have to do with me? Anyone who does not meet their sales targets gets singled out for the entire meeting, and the meetings are extremely long, often running into the lunch break. There is no compensatory time off, and taking leave is prohibited. If you take leave, they deduct three days’ wages. If you have a special circumstance such as a traffic accident or bereavement leave, the boss will not show any concern and will deduct it anyway. Instead, he will say, “You still need to take care of your sales and prospecting. You can’t let those reasons delay your work progress.”
4. The company’s Sales Department is suppressed by the other departments
There are Sales, Administration, and Operations Departments. It sounds like there are many people, but each department only has two or three employees.
I won’t comment on Administration because it is fine. I’ll only talk about Operations, which is closely related to deliveries.
Operations is extremely arrogant. Whether they make a delivery depends on their mood, and they do not apologize even when they delay your project. They also all want to leave work on time, while spending the entire day slacking off. During deliveries, salespeople are required to be on-site to handle every issue, large or small; Operations is only responsible for making the delivery. They often pressure salespeople by saying, “This is your project, so you need to come help.” I’m in Sales—why do I also have to do Operations’ work for you? And then you take a larger share of the money than I do? If a customer asks them to move something at the site, they will directly refuse because the salesperson did not include a moving charge in the quotation. They will not move it even if it is not far. This creates a very poor impression on customers. If goods have defects, they install them first and deal with it later. When they come for repairs afterward, it depends on their mood; they will only go if it is on the way.
That’s all I’ll say. There is too much more to talk about. In short, it is a terrible company. I can’t be bothered to say more—there’s no end to it.