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The representatives handling staffing agency workers vary greatly in competence, so workers need to familiarize themselves with the Labor Standards Act.
For example, once you have worked for six months, you become entitled to annual leave. But at this company, if you don't proactively ask for it, they will pretend it doesn't exist, and your annual leave will simply disappear. The same applies to taking leave: provide documentation and ask clearly whether it is paid or half-paid leave; otherwise, they will always treat it as personal leave.
Advice from someone who's been there.