地標網通股份有限公司

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1. No overtime pay; a completely responsibility-based system

This seriously violates the Labor Standards Act. The workday is 11 hours, and there is no overtime pay for the extra time.

Moreover, overtime is very common, and naturally, there is still no overtime pay—it's a completely responsibility-based system. You can only leave after finishing serving the customers. If you encounter middle-aged customers or customers who know absolutely nothing about mobile phone plans, you might not get off work until 11:30 p.m. Of course, the extra time is treated as doing charity work.

2. Unfriendly colleagues who compete for sales

To put it nicely, when you first join, they will tell you that sales are team-based. But if you really want to receive the salary they offered during the interview, you have to work for it “yourself.”

When it comes to your own salary, people get sensitive when money is involved! Good colleagues will not openly compete with you for customers who purchase insurance. Bad colleagues will use their seniority to pressure you, make you exchange the work in your hands with theirs, or have you obediently do miscellaneous tasks (picking up cardboard boxes, taking out the trash, and cleaning the restroom).

3. No comprehensive training system

When you first join, you are basically left to fend for yourself. The store manager neither manages nor checks on you, and simply expects you to spend 11 hours memorizing professional knowledge about various mobile phones. I can understand this, but I had relevant experience in my previous job and had no difficulty with this part. I thought I might be able to get ahead a little, but no—they required me to put aside what I had learned in the past and start over (???? Mobile phone knowledge is factual, so what is there to put aside from the past…)

Fine, no problem, I studied. Then I saw senior employees, when handing over phones to customers, answering the customers’ technical questions while also searching online and explaining things to them. I immediately felt that I had been memorizing all that material for nothing…

The first three days were just this cycle repeating. The store manager would not pay attention to you either. At first, I thought perhaps they were worried I would not stay long, so they did not invest much effort in training me. That would have been understandable, but it was still the same after a week. Yet whenever things got busy, they expected you to know everything (??)

I asked about a system issue that had never been taught or discussed, and the response was very poor and impatient. Honestly, everyone is here to make money; working longer does not make someone superior.

4. Violations of the Labor Standards Act

Missing perfect-attendance status results in an automatic deduction of NT$3,000. Being late is understandable, but there are 365 days in a year—it is impossible never to have an unexpected incident or suddenly fall ill. Yet, unfortunately, taking leave once results in a deduction of NT$1,000 ^_^

5. The company culture and atmosphere are very strange

· For meetings, you must arrive at headquarters two hours before the store opens. Of course, there is no overtime pay, and you are not allowed to have any complaints. As long as it is for the company, you must devote your life to it.

· There are no employee benefits. If you insist on counting something, perhaps the employee trip? To Houli ^_^

· They guard information from you very strictly, as if they were afraid you would learn too much. For example, it took me three months after joining to handle mobile phone plans, and I could not take the insurance certification exam until I had been there for six months. Even people with experience are treated this way. Those without experience spend a month doing miscellaneous tasks after joining, and are then allowed to hand over phones to customers. If you want to learn something, I recommend looking elsewhere. I have worked at many stores, and this is simply the atmosphere here.

5. Other than the store manager, no one knows how to do anything

If you have just joined and encounter a good store manager, then fine. But if you encounter a bad one who is afraid you will learn things and is unwilling to teach you anything, you can only cling to your colleagues. Unfortunately, your colleagues do not know anything either. Whenever you have a problem and need to ask someone else, congratulations—you can only stumble around like a headless fly.

If you want to make money, please steer clear. If you want to learn something, please steer clear as well. This place is suitable for fresh graduates and young people who trade their physical health for money ^_^