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Read the community guidelinesThere was a good colleague on the field team, although I don't know whether they're still there.
Dishonest. The field debt-collection team is always short-staffed. During the interview, they say the position is an office role with occasional support for field debt-collection work.
In reality, on your very first day, you will be transferred to field debt collection. They also haven't enrolled you in labor and health insurance on your first day at work. A very dishonest company.