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This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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The brand is in decline, and the product styles are all very similar. Outlet stores offer greater discounts and a much wider selection, completely outshining the regular stores!!! The base salary is too low—you have to work very hard just to reach 30K.
Good office environment
The supervisor just keeps dumping tasks on you and expects you to work overtime until you drop.
Working overtime is the norm, and the supervisor really likes it. You’re simply expected to work overtime. The benefits are terrible. Highly not recommended.
The spring banquet is held at a five-star hotel; occasional employee purchase discounts
Organizational downsizing began the year before last, and office buildings have also been gradually vacated and leases terminated.
The year-end bonus is one month’s salary, with little room for discussion; only managers receive an additional bonus.
The travel budget is approximately 2,000–2,500 per year, but it is not guaranteed every year.
The company completely follows the minimum standards required by the Labor Standards Act, but on 104 it mentions that the company benefits package includes “regular annual salary adjustments.” Really! When salaries are increased, the raise is usually around NT$600, but when the brand is poorly managed, salaries may be reduced by NT$5,000 all at once. This includes reductions to commissions and bonuses; monthly pay went from an average of over NT$40,000 to just over NT$30,000 in the end.
Salary is split into separate components, and split very finely. Labor and health insurance are enrolled at the minimum insured salary bracket. The year-end bonus is fixed at one month’s base salary (when I worked there, it was NT$19,273). The boss is very stingy, and the bonuses are pitifully small; the three-holiday bonuses are NT$200. During the anniversary sale, commissions/bonuses plus base salary totaled only NT$50,000 (depending on the brand). Aside from the boss being extremely miserly, the managers are almost all privileged young women from well-off backgrounds, graduates of prestigious overseas schools, with impressive academic and professional credentials. They are condescending and simply cannot understand the difficulties faced by frontline employees, constantly coming up with pointless sales schemes that spoil customers’ expectations.
Although the job posting advertised a full-time position, when I actually went for the interview, I was told they were recruiting contract employees. They tell you that there may be an opportunity to become a full-time employee, but in reality, you have no idea how long you will have to wait. If you do not accept, it does not matter to them—they can just find someone else. Alternatively, they use contract employment as a three-month probationary period, with full-time employee benefits only beginning in the fourth month. Therefore, I recommend that people who are about to apply should not onboard after October, because you may not be considered a full-time employee until January of the following year and will be completely unable to enjoy benefits available only to full-time employees, such as the year-end bonus and the spring banquet lucky draw.
Suitable for fresh graduates who admire luxury goods and want to build experience and connections in department stores and the luxury-goods industry. If you get the chance, move on to a better brand!