精光堂國際股份有限公司

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I originally planned to post this directly on 104 or the 1111 where I initially applied, to help everyone understand what the actual work is like. I remember seeing a section for interview experiences when I applied through 1111, but this company shamelessly removed its 1111 job posting (perhaps they knew that treating employees this way would also get them criticized). 104 doesn’t let me post either. I hope that posting this on Dcard will let more people know, and someone recommended Tianyan—everyone, please help share this too! So that more innocent young people won’t be exploited 😫

This is a very long story because there were too many red flags. Please be patient and read it:

The company was constantly recruiting under the name of Gucci, and even the interviews were held at Gucci Taiwan’s headquarters, which made me think, “Wow, I’m really lucky!” However, here came the trap! They kept saying that the benefits were the same as those for Gucci employees (Jing Kuang Tang is a Gucci distributor), but in reality they were worlds apart.

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There were two deceptive aspects:

1. When recruiting and during the interview, they said the salary would be over 30,000 to 40,000, but in reality it was even below the minimum wage!

Only when the base salary + perfect-attendance bonus + commission bonus from achieving 300,000 in sales in a month were added together would it reach the monthly minimum wage of NT$24,000. This was the first trap: they did not explain it clearly at all during the interview. In addition, they kept emphasizing an average of 30,000 in their promised prospects, which would make people think that the minimum wage was the base and that various bonuses would be added on top of it!

2. During the interview, they told you that you could not sell independently during the first two weeks!

When you first started, you could only assist at the counter. This meant that you would not receive any sales commissions during the first half of the month, and basically would not even earn NT$24,000 that month. It was impossible to generate 300,000 in sales in the remaining half month (there were three salespeople at one counter), and the sales were also divided into team and individual performance, at a 60/40 split. At the beginning, they told me that after two weeks I would be able to share in the team performance. In the end, they did not give it to me; it became something you could only share after passing the probationary period. This meant that 40% of your already pitiful commission would still be divided with the senior colleague at your counter!

3. Nitpicking!

I have to say this was truly outrageous. I had two interviews with the manager, as well as an interview with Gucci’s internal buyer. At the final interview, they even asked me to stand up and turn around so they could look at my figure. They said, “Okay, you’re well-proportioned and not particularly overweight,” and hired me. But afterward, every time I met with the manager and at monthly meetings, she criticized me for being fat! She told me to lose weight and said I could only drink sugar-free beverages! Later, she even directly said that there was no uniform they could give me, and that this would prevent me from passing probation! What I cannot understand is that compared with my weight when I joined, I had already lost 6 kilograms after starting the job. If they truly could not accept my body shape, why hire me in the first place? (I am 158 cm and 50 kg now. Although I wouldn’t exactly call myself thin, I also have little to do with being fat, right?)

4. Malicious defamation and harm

This point is not related to the company itself, but to the second store manager I encountered after joining. She was extremely unreasonable—the type who would find fault with and scold you three times a day at work. The most absurd thing was that she falsely accused me of telling a customer that silver jewelry would become looser the more it was worn, and then severely berated me. The customer had asked me that question; she was standing some distance away from me, listened to a snippet, and deliberately pinned it on me. She even called my first store manager to complain about me (the counters were normally rotated). The issue is that I graduated in jewelry design and from a related field after obtaining many jewelry-related certificates. I think any normal person knows the answer to whether 925 silver becomes looser with wear! Later, things became increasingly excessive, so I decided to resign. Perhaps she had finally achieved her goal of forcing me out, because she calmed down afterward! Until the last day of the month I left, when I was scheduled to be off. She suddenly messaged me on LINE to scold me, basically saying that I had explained an event incorrectly to customers, causing two customers the previous day to miss out on vouchers that could have been redeemed on-site. She said that if the customers came back, she would have the floor manager open a charge against our counter and deduct it from my salary. Fortunately, I had the LINE conversation records. I had even confirmed the event with her the day before; her own explanation and answer had been ambiguous. Nevertheless, she still refused to admit any mistake and continued, relying on her authority as store manager, to berate me very rudely.

5. After resigning, my salary was withheld for a month before being paid.

That’s right: they paid my May salary in two installments—my sales commission on June 9 and my May base salary on June 25. I resigned on May 31, so it was withheld for nearly a month. If someone is a fresh graduate with no savings or is under heavy mortgage or car-loan pressure, I really don’t know how employees are supposed to live like this!

6. They initially said there was an employee purchase program, but that was a lie too!

Because they are not Gucci, the two companies each have their own policies! You also have to have a good relationship with Gucci’s buyer before they are willing to use their quota to buy something for you.

7. No uniform

When I first joined, they had me wear my own all-black suit and said they would give me a uniform after half a month. Then they kept delaying it again and again. By the time I resigned, after working there for two and a half months, I still had not received one! The uniform is not a gift—you have to return it when you leave—so I really don’t understand what there was to lie about. If they didn’t want to provide one, they could simply have said so. Lying about giving one and then showing such a terrible attitude is awful!

Also, something I personally cannot understand: whenever a customer did not buy anything, this store manager would immediately turn around, roll her eyes, and sarcastically imply that the customer was poor and could not afford to buy anything. Why would someone with such an awful service attitude work in the service industry?! Moreover, even before I was transferred to another store, the floor manager at my original department store told me to be careful about my future store manager because she was extremely difficult and would deliberately make things hard for people! Many employees have quit because of her! How can someone like this become a supervisor? I can’t help but maliciously speculate that the company tacitly allows it... After all, employing someone who has not passed probation is the most cost-effective: they don’t have to provide all the employee benefits and leave... I sincerely hope it really isn’t that excessive 🙏