NOVA資訊廣場_登峰國際股份有限公司

The benefits are pretty good, including an employee travel subsidy and health checkups. You can also absorb the latest 3C product knowledge while working there.

I strongly advise fresh graduates not to apply for the Service Specialist position—you absolutely won’t be able to last (sincere advice from a veteran). There’s an overwhelming amount of work, and every department dumps tasks on the service desk. But when you need help yourself, no one will pay attention to you (figure it out on your own ^ ^).

Office politics are severe. Many senior employees have been there for over ten years, and some have only ever done this job, so new hires will definitely face a sense of distance.

When you raise issues or requests with management, the likelihood that anyone will help resolve them approaches zero. That’s right—even supervisors won’t intervene.

Marketing treats the service desk like part-time student workers. It’s 2023 and they’re still manually registering raffle entries, so be prepared for one person on average to process registrations for more than 100 customers on holidays (with only two people handling the resulting queue). Most outrageously, they constantly take on outside work and outsource it to the service desk, happily harvesting the data every day. If anything is exchanged incorrectly, they tag you in the group chat for public shaming.

Head office cuts part-time staff without filling the vacancies, making one person do the work of two. Supervisors are skilled at emotional manipulation and moral blackmail. They expect you to earn a salary of 30,000 while taking on other people’s work. Oh, and every day at noon you also have to order lunch for everyone in the office ^ ^. If you don’t, senior supervisors will emotionally manipulate you by saying you don’t care whether your colleagues have eaten～

Simply put, it’s a great company that gives you a 1,000 raise and ten additional tasks. If you want to experience being exploited, put through the wringer, and forced to take on a pile of duties outside your job description, come give it a try.