Workplace reviews and discussion: 沐楓商旅股份有限公司

Meals are provided, the work environment is very clean, and although it is a 10-year-old hotel, it has been very well maintained.

The salary structure is transparent. If you have language skills and obtain relevant certifications, you can also receive a raise.

[Overall Recommendation]

(Strongly not recommended, but if you are applying for a day shift, it should be okay. The day-shift staff are all very nice and normal.)

[Pros]

None. Senior management appeared sincere during the interview, but in practice they were unable to resolve problems. Job seekers should evaluate this for themselves.

[Disadvantages and Red Flags (Main Reasons for Strongly Not Recommending)]

A particular supervisor in the department (a male night-shift team leader whose name starts with R and ends with N) has extremely serious problems with emotional management, uses silent treatment in communication, engages in verbal bullying, and has violated others’ physical boundaries. The company’s management has chosen to ignore and tolerate this behavior, creating an extremely toxic workplace environment:

1. Senior management and supervisors completely disregard employees’ reports

Employees had previously reported this team leader’s serious personal emotional problems to supervisors, but the company made no substantive improvements or took any action, and simply continued to tolerate him. Even when the matter was reported to the manager, the only response was ultimately something ineffective such as, “We can’t deal with it at the moment; we can only consider transferring you when we open a second branch in the future.” This clearly amounts to telling the victim to endure it or resign.

2. Malicious verbal bullying showing a severe lack of empathy

When an employee had recently lost an immediate family member and, in accordance with the rules, applied for compensatory leave to go to the hospital to handle family matters, this supervisor actually mocked them to their face by saying, “You still have family?” What kind of inhumane person says something like that? Perhaps no one in his family has ever died, which is why he could say something so vicious. In private, he also frequently uses excessively abusive terms such as “idiot” and “retard” to personally attack other employees.

3. Emotional management and extreme silent treatment

When entering or leaving work and coordinating business matters, he completely lacks basic two-way communication and habitually treats employees with a sour expression and silent treatment. Employees need to be extremely attuned to his mood in their daily work before they dare ask questions, leaving them under intense, prolonged pressure and anxiety.

4. Violating personal physical boundaries and bodily respect (the final trigger)

Before the end of a workday, this supervisor suddenly forcefully pushed aside the chair an employee was sitting in from behind and walked past, without any prior verbal warning whatsoever, such as saying “excuse me.” Moving a chair that someone is actively using without warning is an extremely disrespectful and invasive physical action.

5. Colleagues from different shifts have all confirmed that this team leader has serious problems (it is not an issue of individual stress tolerance)

Because the night shift is understaffed, day-shift colleagues sometimes come down to provide support. After talking with other colleagues, I was able to fully confirm that the problem was not me at all—it was that the team leader genuinely has severe emotional problems! Day-shift colleagues only have to put up with it for a day or two when they occasionally come down to help, but as a full-time night-shift employee, I had to face and endure it alone for more than ten days or even several months. This kind of prolonged, high-pressure, toxic environment is simply not something a normal person can withstand.

[Advice for Job Seekers]

This company’s management system is fundamentally incapable of protecting employees and will only continue allowing the abusive team leader to bully newcomers. If you value basic respect for personal dignity, a healthy communication environment, and your own psychological safety, do not come here to suffer through this ordeal—just avoid it entirely!