一帆科技有限公司
Pros

All-purpose utility players welcome; please come sooner next time.

Cons

At first, I had only heard HR Lynn mention during interviews that well-known companies such as Systex, Gamania, and Tatung had SA-related opportunities, which made the career prospects seem pretty good. Later, a friend, who apparently had no idea what they were thinking, accidentally submitted a résumé.

The early stages of the interview with Li✠毓 were fairly normal, but after speaking with Xu✠龍 and HR, I had a strange feeling that something was off—an indescribable sense of unease.

Later, under a series of sales pitches and emotional pressure from HR Lynn, jack and james joined the company half-reluctantly.

I originally thought it was just a regular SA position, but before long I was assigned to support operations in the Philippines and Hubei, which was completely different from what had been discussed initially.

What is even more remarkable is that HR has almost no say at all and does not arrange suitable positions based on applicants’ backgrounds. For example, I graduated from a foreign languages department and later studied information technology. The business unit I interviewed with clearly had a Europe and Americas team, yet they insisted on arranging an interview for me with the Japanese team. Only later did I find out that the actual need was to dispatch someone to the Philippines.

Then I became an employee of an unknown company, using an unknown identity, which inevitably made me suspect that HR was just taking random shots in the dark.

Only after joining the company did I discover that “SA” was merely a job title.

HR told you that you only needed to handle SA work, but in reality you simultaneously served as a PG, SA, MIS, customer service representative, and telephone support staff member. As for what “telephone support” actually means, that’s for you to guess.

From writing API specifications, analyzing data flows, and designing automated processes, to troubleshooting hardware issues involving CPUs, hard drives, and modules, you have to fit all of this into your schedule. Even abnormalities in livestreaming systems and customer equipment failures would be assigned to you.

Some equipment you had never even worked with would also be pushed onto you directly, leaving you to call your supervisor at the site and ask questions, causing your professionalism in front of customers to instantly drop to zero.

The working hours are even more astonishing. Working overtime until 11 p.m. or midnight is the norm.

The company requires employees to join a large number of LINE groups, resulting in message bombardment every day. Once you are tagged, you are practically expected to reply immediately. Regardless of whether it is after working hours or whether you are on leave,

if someone in a group @mentions you, you have to be ready to start working.

The promises HR made initially were also extremely enticing, with bonuses, benefits, and allowances described in extravagant terms.

Only after joining did I learn that there was a whole pile of strange rules afterward.

I originally thought that meeting the targets would be enough to receive the bonus, but various additional conditions were later imposed. You had to wait until after the eighth month and pass a three-stage assessment before you could collect it.

However, by the sixth month, not only had the bonus still not appeared, but my salary had been deducted here and there because of all kinds of inexplicable deduction rules.

In the end, it even felt as though the longer you worked, the more they deducted. The benefits promised at the beginning ultimately existed only in presentations and recruitment pitches.

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