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Nope
Other companies usually choose to remain silent when faced with negative reviews,
while this company is the only one that specifically assigns the management department to issue a statement to “put out the fire.”
This instead further highlights that senior management cares more about saving face than solving problems.
This shows that when ordinary employees genuinely raise issues or criticisms,
senior management’s first reaction is probably not to listen and improve,
but to find reasons to refute them and figure out ways to suppress them.
Therefore, this “official response” is nothing more than a routine PR statement,
and the real issues have not been addressed from beginning to end.