Workplace reviews and discussion: 耀際實業有限公司

The job basically consists of riding a company motorcycle or car to various restaurants or establishments to carry out cockroach and rodent control.

Working hours are 8:30 to 17:00, with a 1.5-hour lunch break. You clock in and out at the company.

You have to visit approximately 5–8 clients a day. This is not difficult for people with pest-control experience, but because employee turnover is so rapid,

you often end up inheriting a mess (a severe cockroach infestation or serious rodent problem). When the previous pest-control efforts were ineffective, the person taking over

may get severely chewed out over problems left behind by the previous employee. Reporting the issue to management often results in being told that you should figure out how to solve it yourself,

or that a team leader or someone else will be assigned to accompany you (although senior management usually just makes a superficial visit and does not genuinely have the time or energy to help resolve the problem).

Night work is defined as work after 5 p.m. For example, leaving at 5 p.m. to carry out pest control until 8 p.m. counts as overtime.

After finishing work at 5 p.m., resting for 2–3 hours, and then returning to the company to carry out spraying work at 10 p.m. counts as a night shift.

Whether night shifts are limited to seven days depends on luck; when there is a staffing shortage, plenty of people work more than ten consecutive days.

After working at night, you must take compensatory time off the following morning, meaning you only need to come in at noon the next day.

At present, the company generally implements a two-day weekly schedule (statutory holidays during the month are also days off) with flexible-hours scheduling.

In other words, you may be given two or three days off in a week (three if there happens to be a national holiday), but three consecutive days off cannot be scheduled.

Overtime is currently calculated according to the Labor Standards Act, but only the insured base salary for labor insurance is used in the calculation.

For example, if your insured base salary is 22,500: 22,500/240 × 1.33 or 1.66 (after two hours).

Because the one-fixed-day-off-and-one-flexible-rest-day system and national holidays are shifted around, there is essentially no overtime pay for days off to claim.

The scheduling of days off still depends on the work at hand—in other words, coordinating with clients, coworkers, and the company’s operations.

For example, a supervisor may suddenly instruct you that you cannot take the day off, a client may suddenly change the appointment time,

or a team leader or coworker may ask you to swap shifts. Often, if you do not show up, the work simply goes uncovered.

Pay consists of the basic salary + meal allowance + unexplained bonuses + overtime pay (if applicable; I heard they may change to a responsibility-based system),

minus some employee-paid labor and health insurance contributions. Since the insured salary is low, the deduction is generally just over 1,000.

The actual calculation is 22,500 + 1,500 + 8,000 + 1,236 − 800 = 32,436 (estimate for reference only).

Monthly pay is generally between 30,000 and 40,000. Only a small number of people earn more than 40,000; you receive more money only after being promoted or taking on a management role.

There is absolutely no system for promotions, management appointments, or pay raises; it depends entirely on the boss’s mood. Of course, on the surface, they will say there is a system.

The year-end bonus is also calculated based on the base salary, multiplied by a performance percentage (also determined by the boss, ranging from 0.5 to 1).

The year-end bonus actually received is approximately 11,250–22,500 (based on an estimated base salary of 22,500). If you have worked for less than a year, it is further calculated proportionally by month.

Bonuses for the three traditional holidays are not guaranteed. They may consist of just one box of pastries for everyone to share, or cash ranging from 600 to 1,000.

Employee trips basically do not exist. If it is impossible even to take three consecutive days off, how could there be an employee trip?

Department dinners only happen occasionally. However, if people eat too much, the boss may complain again, so some employees do not attend the dinners either.

What I find most laughable about this company is that it claims on 104 Job Bank to provide “comprehensive training.”

The “comprehensive training” consists of joining the company and being casually handed over to a senior employee or a coworker who is about to resign,

being trained for 3–5 days, and then being left to deal with clients and carry out pest control on your own (because turnover is so high that no one is available to cover the area).

Then, internally, the company claims and tells people outside that you have three years of experience—three days equals three years of experience. Did you enter a time chamber?

In my view, pest-control work may look easy to enter, but without one or two years of training, it is difficult to become fully competent.

The job basically consists of riding a company motorcycle or car to various restaurants or establishments to carry out cockroach and rodent control.

Working hours are 8:30 to 17:00, with a 1.5-hour lunch break. You clock in and out at the company.

You have to visit approximately 5–8 clients a day. This is not difficult for people with pest-control experience, but because employee turnover is so rapid,

you often end up inheriting a mess (a severe cockroach infestation or serious rodent problem). When the previous pest-control efforts were ineffective, the person taking over

may get severely chewed out over problems left behind by the previous employee. Reporting the issue to management often results in being told that you should figure out how to solve it yourself,

or that a team leader or someone else will be assigned to accompany you (although senior management usually just makes a superficial visit and does not genuinely have the time or energy to help resolve the problem).

Night work is defined as work after 5 p.m. For example, leaving at 5 p.m. to carry out pest control until 8 p.m. counts as overtime.

After finishing work at 5 p.m., resting for 2–3 hours, and then returning to the company to carry out spraying work at 10 p.m. counts as a night shift.

Whether night shifts are limited to seven days depends on luck; when there is a staffing shortage, plenty of people work more than ten consecutive days.

After working at night, you must take compensatory time off the following morning, meaning you only need to come in at noon the next day.

At present, the company generally implements a two-day weekly schedule (statutory holidays during the month are also days off) with flexible-hours scheduling.

In other words, you may be given two or three days off in a week (three if there happens to be a national holiday), but three consecutive days off cannot be scheduled.

Overtime is currently calculated according to the Labor Standards Act, but only the insured base salary for labor insurance is used in the calculation.

For example, if your insured base salary is 22,500: 22,500/240 × 1.33 or 1.66 (after two hours).

Because the one-fixed-day-off-and-one-flexible-rest-day system and national holidays are shifted around, there is essentially no overtime pay for days off to claim.

The scheduling of days off still depends on the work at hand—in other words, coordinating with clients, coworkers, and the company’s operations.

For example, a supervisor may suddenly instruct you that you cannot take the day off, a client may suddenly change the appointment time,

or a team leader or coworker may ask you to swap shifts. Often, if you do not show up, the work simply goes uncovered.

Pay consists of the basic salary + meal allowance + unexplained bonuses + overtime pay (if applicable; I heard they may change to a responsibility-based system),

minus some employee-paid labor and health insurance contributions. Since the insured salary is low, the deduction is generally just over 1,000.

The actual calculation is 22,500 + 1,500 + 8,000 + 1,236 − 800 = 32,436 (estimate for reference only).

Monthly pay is generally between 30,000 and 40,000. Only a small number of people earn more than 40,000; you receive more money only after being promoted or taking on a management role.

There is absolutely no system for promotions, management appointments, or pay raises; it depends entirely on the boss’s mood. Of course, on the surface, they will say there is a system.

The year-end bonus is also calculated based on the base salary, multiplied by a performance percentage (also determined by the boss, ranging from 0.5 to 1).

The year-end bonus actually received is approximately 11,250–22,500 (based on an estimated base salary of 22,500). If you have worked for less than a year, it is further calculated proportionally by month.

Bonuses for the three traditional holidays are not guaranteed. They may consist of just one box of pastries for everyone to share, or cash ranging from 600 to 1,000.

Employee trips basically do not exist. If it is impossible even to take three consecutive days off, how could there be an employee trip?

Department dinners only happen occasionally. However, if people eat too much, the boss may complain again, so some employees do not attend the dinners either.

What I find most laughable about this company is that it claims on 104 Job Bank to provide “comprehensive training.”

The “comprehensive training” consists of joining the company and being casually handed over to a senior employee or a coworker who is about to resign,

being trained for 3–5 days, and then being left to deal with clients and carry out pest control on your own (because turnover is so high that no one is available to cover the area).

Then, internally, the company claims and tells people outside that you have three years of experience—three days equals three years of experience. Did you enter a time chamber?

In my view, pest-control work may look easy to enter, but without one or two years of training, it is difficult to become fully competent.