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There isn’t much performance pressure, management is lax, and taking time off is easy.
Sales staff are paid the statutory minimum base salary, with no subsidies for fuel, parking fees, or highway ETC. There are four lengthy, meaningless sales meetings every week; apart from Wednesday, sales meetings must be held every morning on Monday, Tuesday, Thursday, and Friday. In reality, these sales meetings are simply “reading work diaries” and reporting performance—lengthy, meaningless, and lacking any focus or conclusions. The company forces sales performance to be recorded on an installment basis. For example, if a customer pays NT$250,000 in full today and the advertising period is one year, the company insists on dividing the NT$250,000 in performance across 12 months instead of recording it in the month payment is received or the campaign is completed. The company claims this is to prevent problems with performance calculations if a customer terminates the contract and cancels the campaign midway, but in reality it amounts to exploiting the sales staff. Deputy General Manager Chen of the sales department has long been out of touch with the current market environment, is unable to lead the sales department, and cannot provide any constructive advice. Every month, sales staff must personally report the performance from that month’s advertising clients; without submitting the report, they will not be paid. Salary statements are also not proactively provided, and sales staff often have to request them from the company before receiving them.