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There is not much performance pressure, management is lax, and taking leave is easy.
Sales representatives are paid the statutory minimum base salary, with no subsidies whatsoever for fuel, parking fees, or national highway ETC. There are four lengthy, pointless sales meetings every week; except for Wednesday, sales meetings are held every morning from Monday through Friday. In plain terms, these meetings are just “reading work logs” and reporting performance—lengthy, pointless, and lacking any focus or conclusions. The company forces sales performance to be recorded on an installment basis. For example, if a client pays NT$250,000 in full today and the advertising campaign runs for one year, the company requires the NT$250,000 performance to be divided across 12 months rather than recorded in the month payment is received or the month the contract is completed. The company claims this is to avoid complications in calculating sales performance if a client cancels the campaign midway, but in reality it is disguised exploitation of the sales staff. Deputy General Manager Chen of the sales department has long been out of touch with the current market environment, is unable to lead the sales department, and cannot offer any constructive advice. Every month, sales representatives must personally report the performance from that month’s advertising clients; if they do not submit the report, they receive no pay. Detailed salary statements are also not sent proactively, and sales representatives often have to request them from the company before they are provided.